The second-hand marketplace Users Share Anger Regarding Size Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Online Platforms Backlash

Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.

Vinted explained the revised method more closely matches other platforms.

They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.

Size Classification Updates

Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.

Service Background

The service features exceeding 100 million members, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.

Sharon Riley
Sharon Riley

A software engineer and tech writer passionate about AI ethics and open-source projects, with over a decade of industry experience.